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What to do if the ticket purchase page doesn’t load?

No worries – this can happen after a system update. Try clearing your browser cache to fix it.

Galina Andreeva avatar
Written by Galina Andreeva
Updated over 2 months ago

Google Chrome

Quick fix:

- Press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)

Full reset:

- Go to Menu → History → Clear browsing data

- Select All time, check Cached images and files, then click Clear data

Safari

- Go to History → Clear History

- Choose All History, then click Clear History

Opera

Quick fix:

- Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)

Full reset:

- Go to Menu → Clear Browsing Data

- Select Cached images and files, then click Clear data

Mozilla Firefox

- Go to Settings → Privacy & Security

- Under Cookies and Site Data, click Clear Data

- Check Cached Web Content only, then click Clear

Still stuck? Try a different browser or device – or reach out to us. We’re happy to help!

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