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User Roles & Permissions in XTIX

In your XTIX organizer dashboard, you can invite team members and assign roles with different access levels.

Written by Evgenia
Updated over 11 months ago

Available Roles

Administrator

Full access (like the account owner), but can’t edit or delete the owner or other admins.

Ticket Manager

  • Manage events and view stats

  • Access Events, Deals, Promotions, Analytics, and Integrations

  • Manage their own profile

  • Access the knowledge base

Analyst

  • View and export event stats (read-only)

  • Access Analytics (no editing)

  • Manage their own profile

  • Access the knowledge base

Accountant

  • Access the Documents section

  • Manage their own profile

  • Access the knowledge base

Operator

  • Access the Orders section

  • Manage their own profile

  • Access the knowledge base

Artist

  • Temporary access to specific events (contact support to enable)

  • View event stats (read-only)

  • Manage their own profile

  • Access the knowledge base

How to Add a User

  1. Go to Settings → Users

  2. Click Add User

  3. Enter the user’s name and email

    📩 They’ll receive login details by email

  4. Choose a role from the list

  5. Click Add User

✅ Done! The user is now added.

💡 Click a role name to see its permissions before assigning.

Managing Users

  • View all users and their roles in the list

  • Use search or filter by role to find users quickly

  • Click the three dots next to a user to:

    • Edit their role (they’ll get an email update)

    • Delete the user (removes all access)

Need help choosing the right role? Reach out – we’re happy to assist!

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