XTIX

In your XTIX organizer dashboard, you can invite team members and assign roles with different access levels.

User Roles & Permissions in XTIX

Promotions help you boost ticket sales by offering limited-time discounts directly in the ticket widget.

Promotions: How To Market Your Events With Discounts

Promo codes are a great way to offer discounts and boost ticket sales. Customers enter the code at checkout to get a discount on selected tickets or the full order.

How to Create and Use Promo Codes

One of the most powerful ways to promote your event is through word of mouth – friends, colleagues, or influencers sharing it with others.

Viral Promo Codes: What They Are and How to Use Them

Yes, you can. Just keep in mind that account deletion is permanent and can’t be undone.

Can I Delete My XTIX Account?

We get it – sometimes plans change. If you need to update your event’s location, here’s what to do.

How Do I Change the Venue for My Event?

Creating an Event With a Seating Map

Creating an Event Without a Seating Map

Adding Multiple Ticket Types in a Free-Seating Area (with a Seating Map)

How to Use the Automatic Repricing Tool

Sales Strategy Settings: Smart Pricing Made Easy

Easily Copy Events in XTIX for Recurring Shows

How To Duplicate an Event?

Creating and Managing Recurring Events

You can send free invitation tickets (PDF format) directly from your XTIX dashboard – perfect for guests, partners, or press.

How to Send Invitation Tickets

How to Withdraw Money

Refund Policy Guidelines for Organizers

The Analytics section helps you track ticket sales, revenue, and marketing performance – all in one place.

How to Use the Analytics Section

Orders Management

Cancel or Reschedule an Event

Private Sales: Sell Tickets to Selected Customers Only

Ticket plans let you offer different prices within the same ticket category. This is useful for discounts or adding extra services.

How to Set Up Ticket Plans

How to Use UTM Tags Section

Quoting allows you to reserve specific seats and remove them from the public widget - for example, if they are allocated to another distributor, partners, or internal needs.

Quoting

If you operate in Serbia, Georgia, or Armenia - or want to sell tickets in local currency - you can manage your events in Serbian dinars (RSD), Georgian lari (GEL),…

Ticket sales in local currencies (RSD, GEL, AMD)

Evgenia

Learn how to manage your XTIX account, set user roles, customize settings, and make the most of your dashboard tools. Everything you need to stay in control.

Your XTIX Account: Features & Settings

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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