XTIX

In your XTIX organizer dashboard, you can invite team members and assign roles with different access levels.

User Roles & Permissions in XTIX

Promotions help you boost ticket sales by offering limited-time discounts directly in the ticket widget.

Promotions: How To Market Your Events With Discounts

Promo codes are a great way to offer discounts and boost ticket sales. Customers enter the code at checkout to get a discount on selected tickets or the full order.

How to Create and Use Promo Codes

One of the most powerful ways to promote your event is through word of mouth – friends, colleagues, or influencers sharing it with others.

Viral Promo Codes: What They Are and How to Use Them

Yes, you can. Just keep in mind that account deletion is permanent and can’t be undone.

Can I Delete My XTIX Account?

We get it – sometimes plans change. If you need to update your event’s location, here’s what to do.

How Do I Change the Venue for My Event?

Creating an Event With a Seating Map

Creating an Event Without a Seating Map

Adding Multiple Ticket Types in a Free-Seating Area (with a Seating Map)

How to Use the Automatic Repricing Tool

Sales Strategy Settings: Smart Pricing Made Easy

Easily Copy Events in XTIX for Recurring Shows

How To Duplicate an Event?

Creating and Managing Recurring Events

You can send free invitation tickets (PDF format) directly from your XTIX dashboard – perfect for guests, partners, or press.

How to Send Invitation Tickets

How to Withdraw Money

Refund Policy Guidelines for Organizers

The Analytics section helps you track ticket sales, revenue, and marketing performance – all in one place.

How to Use the Analytics Section

Orders Management

Cancel or Reschedule an Event

Private Sales: Sell Tickets to Selected Customers Only

Ticket plans let you offer different prices within the same ticket category. This is useful for discounts or adding extra services.

How to Set Up Ticket Plans

Galina Andreeva

Learn how to manage your XTIX account, set user roles, customize settings, and make the most of your dashboard tools. Everything you need to stay in control.

Your XTIX Account: Features & Settings

Find answers and get help from Intercom Support and Community Experts

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