You can offer more than one ticket type – like General Admission and Pair Ticket – in the same unassigned seating area (e.g. dance floor or fan zone), even if your event uses a seating map.
When to Use This
This is perfect for events with a venue map that includes non-seated areas, where fans can choose from different ticket options in the same space.
How to Set It Up
Step 1: Open Ticket Management
Go to your event’s ticket management
Or create a new event with a seating chart that includes a free-seating area (like a dance floor)
Step 2: Add the First Ticket Type
Click Add Category in the left sidebar
Enter the quantity (by selecting it on the map) and price
Click the “+” icon to assign it to the free-seating area
The area will be highlighted on the map
Step 3: Add Another Ticket Type
Click Add Category again
Enter details for the second ticket type (e.g. Pair Ticket)
Assign it to the same area by clicking the “+” icon
Step 4: Edit Category Settings (Optional)
Click the gear icon next to the category name
Update the name or settings if needed
Click Save
Now, both ticket types will appear in the same area on the seating map, and fans can choose the option that suits them best.
Need help setting this up? Just reach out – we’re happy to assist!