XTIX

[RU] FAQ for Organizers Previously Registered on TicketsCloud

Galina Andreeva

Everything You Need To Manage Your Events

For organizers

XTIX helps you save time and grow your ticket sales by automating the hard stuff – so you can focus on your event.

What does XTIX provide for event organizers?

Most ticketing platforms are single operators. XTIX is different – we’re a network that connects you with multiple sales channels, including your own.

How is XTIX different from other ticketing platforms?

A quick look at how XTIX helps event organizers connect with audiences, boost sales, and simplify ticketing. Start here to understand what XTIX is all about.

XTIX Overview

In your XTIX organizer dashboard, you can invite team members and assign roles with different access levels.

User Roles & Permissions in XTIX

Promotions help you boost ticket sales by offering limited-time discounts directly in the ticket widget.

Promotions: How To Market Your Events With Discounts

Promo codes are a great way to offer discounts and boost ticket sales. Customers enter the code at checkout to get a discount on selected tickets or the full order.

How to Create and Use Promo Codes

One of the most powerful ways to promote your event is through word of mouth – friends, colleagues, or influencers sharing it with others.

Viral Promo Codes: What They Are and How to Use Them

Yes, you can. Just keep in mind that account deletion is permanent and can’t be undone.

Can I Delete My XTIX Account?

We get it – sometimes plans change. If you need to update your event’s location, here’s what to do.

How Do I Change the Venue for My Event?

Creating an Event With a Seating Map

Creating an Event Without a Seating Map

Adding Multiple Ticket Types in a Free-Seating Area (with a Seating Map)

How to Use the Automatic Repricing Tool

Sales Strategy Settings: Smart Pricing Made Easy

Easily Copy Events in XTIX for Recurring Shows

How To Duplicate an Event?

Creating and Managing Recurring Events

You can send free invitation tickets (PDF format) directly from your XTIX dashboard – perfect for guests, partners, or press.

How to Send Invitation Tickets

How to Withdraw Money

Refund Policy Guidelines for Organizers

The Analytics section helps you track ticket sales, revenue, and marketing performance – all in one place.

How to Use the Analytics Section

Orders Management

Cancel or Reschedule an Event

Private Sales: Sell Tickets to Selected Customers Only

Ticket plans let you offer different prices within the same ticket category. This is useful for discounts or adding extra services.

How to Set Up Ticket Plans

Learn how to manage your XTIX account, set user roles, customize settings, and make the most of your dashboard tools. Everything you need to stay in control.

Your XTIX Account: Features & Settings

You can fully customize the look of your XTIX “Purchase Ticket” button to match your website’s design. Here’s how to do it.

How to Change the Widget Style

The Purchase Tickets button lets your customers purchase tickets directly on your website – no redirects. It’s fast, easy, and helps increase sales.

How Can I Add a “Purchase Ticket” Button to My Website?

You can add the XTIX widget to your website in two ways:

Widget Behavior on Computers and Mobile Devices

Configuring Extra Fields in the Widget

Add-ons in the Widget: Promote More with the Upsell Block

Want to use your own image as a Purchase Ticket button? No problem! Here’s how to turn any image into a clickable button that opens the XTIX widget.

How to Create a Custom Button from an Image

Enabling Multi-Currency in the Widget

Everything you need to manage your XTIX widget: add it to your site, customize the style, set up extra fields, and boost sales with upsell tools.

Widget Setup & Customization

Set up your event scanner in just a few clicks – no extra tools needed.

Scanning App & Scanner Code Guide

How to Set Up Ticket Scanning (Including Third-Party Barcodes)

Learn how to install, set up, and use the XTIX Scanner App for smooth and secure event entry. From scanning tickets to managing access—everything you need in one place.

XTIX Scanner App: Setup & Usage

Find answers and get help from Intercom Support and Community Experts

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