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Creating an Event With a Seating Map

Galina Andreeva avatar
Written by Galina Andreeva
Updated over 2 months ago

Creating an event on XTIX lets you start selling tickets online through your website, social media, blog, and more. You can also connect with distributors to expand your reach and boost sales before the event even begins.

Step-by-Step: Create an Event with Assigned Seating

Step 1: Start a New Event

  • Log in to your XTIX account

  • Go to Events → click New Event → choose Single Event


Step 2: Add Event Details

  • Select the event category and tags

  • Enter the event name, upload a cover image, and add a description

  • Include age restrictions and display settings

💡 Tip: Make your event description exciting – mention artists, activities, and any extras like food, DJs, or workshops.


Step 3: Add the Venue

  • Choose an existing venue or create a new one

  • Use the venue address to search


Step 4: Set the Date and Time

  • Add the event’s start and end date/time


Step 5: Choose a Seating Map

  • Select a seating chart (if available)

  • Preview the map before selecting

  • If no map is available, send a layout image to [email protected] and we’ll upload it for you


Assigning Seats to Categories

Add Seats

  1. Create a price category

  2. Select seats and assign them to the category

💡 Tip: Select multiple seats by clicking the first seat, holding Shift, and clicking the last seat.

Remove Seats

  • Select the seats and click the "-" icon

Move Seats to Another Category

  • Select the seat and click the "+" next to the new category

⚠️ If you assign seats from different sections (e.g., Stalls and Balcony) to the same category, separate categories will be created for each section.


Set Ticket Prices

Dynamic Pricing

  • Enable dynamic pricing for any category

  • Prices adjust based on the current sales period

Fixed Pricing

  • Set a fixed price directly in the category

  • If tickets are already on sale, you’ll need to confirm changes


Save or Delete Categories

  • Changes save automatically or when you click the save icon

  • To delete a category, use the Remove button in ticket settings


Final Step

Click Next in the top left corner to continue setting up your event.

You can always return to:

  • Update event details

  • Adjust quotas

  • Change ticket prices


Need help with your seating map or setup? Just reach out – we’re here to help!

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